Clarence Health - Your Digital Ally for Daily Living & Health Support

Personalized health support that's as easy as talking to a friend

Free for members and caregivers. Paid for by healthcare and community partners.

I'd like support as a member (free) I'd like support as a caregiver (free) I'm a healthcare organization
(partner with us)

Our Services

1) Extend clinical, family and caregiver efforts

2) Support individualized care plans

3) Reduce the complexities of daily living for members

How Clarence Helps

Keeps members on track, without being overwhelmed

Gentle daily check-ins, reminders, and routines for medications, appointments, hydration, movement, and other goals that matter to you.

Helps caregivers achieve their goals

Share updates, find key resources, coordinate tasks, and keep everyone aligned. Caregivers spend less time chasing information and more time supporting what matters.

Makes care plans and medical advice easy to understand

Turn confusing medical paperwork, after-visit summaries, or medication changes into clear next steps, plain language, no jargon.

Organizes important information in one place

Store and reference key details like medication lists, allergies, providers, insurance info, and care plans that are easy to find when you need them.

Spots gaps and nudges the right next step

Helpful prompts for follow-ups, screenings, refills, and care tasks—so small things don't become big problems.

Clarence Health's services are brought to life through three primary methods of engagement

Mobile app

The Clarence Digital Ally, an application for Apple & Android smart devices

Web portals

Online platforms for members, caregivers & institutional partners

Telephonic

Conversational AI outbound calls that help streamline institutional partners' operations

Mobile app - the Clarence digital ally supports users 24/7 and is delivered through mobile applications

Care

Stay on track and catch issues early

Medication / health reminders & nudges
Health check-ins & assessments
Periodic wellness screenings

Connection

Feel supported every day

Empathetic conversations about anything a member is interested in
Cognitive stimulation / entertainment: Trivia, Who Wants to Be a Millionaire, etc
Environmental & social awareness: news, weather, events around a member

Empowerment

Understand what to do next, without the stress

Access to past health information & key documents
Guidance on health conditions & medications
Assistance with daily tasks through education and navigation to relevant resources

Web portals - our portals ensure members, family & friends and healthcare organizations are better equipped to achieve better health outcomes

Health Information

Manage documents and notifications.

Upload post-appointment summaries, pill bottles, insurance cards and health insurance benefit information
Access summaries and images of documents
Auto generate notifications based on documents

Education & Guidance

AI-powered answers for specific care.

Ask questions & receive answers based on member's specific health information
Learn best practices that range from independent living to finance & legal planning
Find local resources based on your needs

Analytics

Track engagement and potential issues.

Review insights from member interactions
Review issues that may be present with members' care plans, medication interactions and escalations

Setup & Customization

Tailor the experience to the member.

Create a member account
Adjust member preferences, demographics, and interests
Create reminders / notifications & add documents

Caregiver Portal Example

Telephonic - proactive phone-based support for health institutions that make sure members are prepared, connected, and on track with care

1. Prepare

Pre-Appointment

We ensure no visit is wasted by confirming details and surfacing issues beforehand.

Symptom & Goal Screening
Transportation Confirmation
Red Flag Escalation

2. Connect

Check-Ins

Timely outreach after critical events to prevent readmissions and ensure safety.

Post-Discharge Calls
High-Risk Patient Check-Ins
Clinical Team Escalation

3. Track

Care Gap Closure

Closing care gaps and gathering quality data to improve population health outcomes.

HEDIS / Quality Gap Outreach
Motivational Education
Outcome Documentation

Why Clarence Health Was Created

Chronic conditions are overwhelming the US healthcare system

A significant proliferation of health issues

Among developed nations, the US has the highest chronic disease burden

42% of U.S. adults have multiple chronic conditions and 12% live with five or more
59% of young adults (18–34 yo) have least one chronic condition, 27% have multiple

United States Healthcare

Our healthcare system was not set up to support chronic conditions. A number of factors contribute to this:

Fragmented healthcare access
High costs
Relatively few doctors per capita
Significant socioeconomic disparities

While a senior health crisis is growing due to the lack of support of adults in their golden age

34%

of those 65+ are isolated, which is the health equivalent of smoking 15 cigarettes a day

Related needs

Greater social interactions, environmental awareness and cognitive engagement

<1 hour

is the average time someone 65+ spends with a clinician annually

Related needs

More touchpoints, richer engagement and information that contextualizes their health

We created Clarence Health to elevate health outcomes at scale and aid the caregivers and institutions that support these populations